I find it weird that Netflix do not have their phone number listed on website in case you want to talk with an actual human being. I finally found it here after Googling. The number is listed below for convenience:
1-888-638-3549 or 1-888-NET-FLIX, Mon-Fri, 6am – 7pm PT
This number was posted a year ago and there are lots of readers who have complained with their number not listed. I’m thinking of switching to BlockBuster Total Access because of the additional convenience to exchange in store.
Technorati: Netflix Blockbuster Movies
I have also experienced problems with locating a telephone number for Netflix on their website due to problems with logging in as I frequently have difficulty with remembering my ID and/or password. I, too, may drop Netlix and go to Blockbuster.
Comment by Linda K Butler — April 30, 2007 @ 11:37 am
I can’t return the movie I didn’t receive. I did return the other one. I would like my acct. cleared.
Thank you.
Sarah Plaskoff
Comment by Sarah Plaskoff — May 10, 2007 @ 2:50 pm
We have been having problems with getting into Netflix. A movie has been returned to you recently, which you received and another one is to arrive here today. Our account is up to date as we know you are charging our credit card account. Could you please get this straightened out? I have enjoyed your service for sometime now and would hate to not be a member any more.
Thanks.
Lee J. Woods also Jim Woods
4355 Rose Lane
Concord, CA 94518
Phone: 925-686-1623
Anything we have done recently requires a new password which isn’t right as you already have one for us. Perhaps you could send it to us again? In other words, what’s going on?
Thanks for your input and correction.
Comment by Lee Woods — July 3, 2007 @ 12:42 pm
I just became a member of Netflix(about an hour ago)and now I can’t even access their website! The site still has me logged in, but it’s frozen or something. Nothing happens when I click on anything and I can’t even log out!
Comment by Tracy — August 4, 2007 @ 2:33 pm
its in the help center, the HELP center, just where you would probably find it.Do most websites have a conveniently posted #, NO, no they dont.
Comment by Anonymous — January 29, 2008 @ 4:02 pm
Netflix isn’t the only company who isn’t posting their number. I have found trouble with several other companies and found a site that helps with this problem. CompanyDigits.com lists phone numbers, fax numbers, and websites for most any company I’ve needed to find. Hope this helps someone else as they helped me.
Mark
Comment by Mark Green — May 4, 2008 @ 6:33 pm
What amazes me is that I never went to the site and was charged. When I went to the site to find a number to correct this, there was no number to find *visably.*
Companies that depend only on email and website as a way to do business tend to make me think that they are up to no good.
There should always be a number and a visable street address for someone to address their concerns immediately. Not just an email.
Comment by Andrea — July 23, 2008 @ 8:05 am
netflix sucks as bad as blockbuster i mean wtf i havent seen a movie from them in over 10 days unreal ill ditch netflix just like i did blockbuster paying for nuthin bull crap oh yeh wheres my friggin creds
Comment by jesse — August 15, 2008 @ 9:00 am
i was charged by netflix even i never went to their web page!!! so horable that i couldnt even cancel that…
Comment by velyana — August 18, 2008 @ 4:49 pm
big help!
thx
Comment by r roney — August 31, 2008 @ 6:35 pm
I wanted to thank you for the phone number information. They charged my account for movies that were returned and I have not been able to reach them. Thanks to you giving the number, this will be taken care of.
Comment by Peggi — September 3, 2008 @ 6:58 am
Thanks for posting Netflix phone number. I attempted to suspend my account as the website gave this option to avoid canceling. I was needing to trim my budget but was billed anyway. That is when I attempted to find a phone number for Netflix. I’m sure it keeps their cost down not having a call center or even an email responce center but they have lost me as a customer. I’m sure I’m not the only one. I’m guessing that lost customers don’t show up on there spread sheets.
Comment by Michael — January 11, 2009 @ 3:50 pm
Haven’t been able to find their phone number for months. They don’t list it on their website…on purpose…and when I finally got ahold of them by phone (after much research) they refused to give me back $ for months when I could not log in or get movies. Very rude customer service. Finally I just cancelled this stupid service!! Just a scam!! Thanks for the number!!
Comment by reta — February 28, 2009 @ 11:39 pm
I like Netflex, but and though I’d be able to get it but turns out I can’t;I do hope to play the watch now DVD’s although.
Thank You
Comment by dennis A Thompson — March 4, 2009 @ 10:45 am
I too have looked everywhere for a telephone number for Netflix. I have been a customer for two years and suddenly I have been asked for a password which I do not have. Thanks for giving me the phone number where I can talk to somebody about what is happening.
Comment by Patricia — April 1, 2009 @ 9:39 am
i agree. very disappointing. thank you for this info
Comment by b — April 22, 2009 @ 8:41 am
Netflix has been banging my card off and on for years now. I have called them and AMX, over and over again.
It is realyy becoming a pain.
Next move is to our Attorney General.
Comment by Barton McLane — May 10, 2009 @ 10:13 am
dont remember e mail or password
Comment by angie vecchio — May 19, 2009 @ 6:06 pm
Thanks for posting phone number! Just wanted to cancel. Tried it and didn’t like it – nothing but trouble!
Comment by Lisa — June 29, 2009 @ 7:51 am
I have now tried both blockbuster and netflix online movie rentals. Sadly, blockbusters dvds are more scratched than netflix and even thoughs are awful.
DVDs are just bad news. I miss VHS.
Comment by Brooke Autumn — August 9, 2009 @ 9:10 pm
The phone number is on the site and has been the entire time. Ive been a member for 2 years and have had absolutely no problems, aside from the USPS breaking discs in route from the site, and when that has happened I report it and have a new disc sent the next day. I receive new releases every Wednesday and Netflix has movies Blockbuster would never touch, which is why I ditched BB. You people are just fucking idiots.
Comment by Anonymous — August 9, 2009 @ 9:28 pm
The phone number is on the site and has been the entire time. Ive been a member for 2 years and have had absolutely no problems, aside from the USPS breaking discs in route from the site, and when that has happened I report it and have a new disc sent the next day. I receive new releases every Wednesday and Netflix has movies Blockbuster would never touch, which is why I ditched BB. You people are just fucking idiots.
Comment by benny — August 9, 2009 @ 9:30 pm